Orders

Orders will be shipped within 3 -7 business days from when they are placed. Stud earrings can usually be shipped within 1 -2 working days. If you need an item in a rush or for a certain date then please let me know and will  try my best to accommodate this, please also take into consideration the shipping times.  You will receive and order summary via email once your order has been placed.  


UK Shipping

UK ORDERS

All UK shipping is processed with the Royal Mail. Shipping options:

  • 1st Class (Standard) | 1 - 2 Working Days

  • 1st Class Signed For | 1 - 2 Working Days

  • Special Delivery | Next Day Delivery (apart from Saturday Delivery, if you would like this option then there will be an additional charge - please send me a private message)

// PLEASE NOTE //  For parcels over £40 I would always recommend choosing the Special Delivery option at checkout. This option requires a signature upon delivery and ensures your parcel is covered if it gets lost or damaged in transit. If Standard Delivery option is chosen I cannot be held responsible for the rare case that a parcel goes missing in the post and unfortunately this postage method does not cover for this. If you have any questions on this then please contact me.

Please note that the shipping timescales given are estimates, occasionally items can be delayed in the postal system and unfortunately this is outwith our control.  Please contact us if you are concerned about your shipment and we will do all we can to assist.

EU & INTERNATIONAL ORDERS

All EU and international orders are shipped with Royal Mail Tracked & Signed For. Delivery times may vary for individual countries. Please allow up to 15 working days for EU countries and up to 25 working days for all other countries.

You may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches your country. These additional charges for customs clearance must be paid by the recipient; I have no control over these charges and cannot predict what they may be.


RETURNS

Your satisfaction with your purchase is extremely important to me! If you are unhappy with your purchase in any way then please let me know and I will do my best to resolve the issue for you. If you would like to return the item for any other reason, then you have have 28 days to do so, unless the item has been damaged or show significant signs of wear. Due to hygiene reasons, all studs and earrings are non-refundable, as are bespoke items. Please note, in the event of a refund or exchange, the customer is responsible for the return shipping costs, including any customs fees incurred. 


Whilst every care has been taken to ensure of accurate descriptions and images, due to the handmade nature and materials used on each piece they can be very slight variations from piece to piece. Prices and availability of items are subject to change at any time.